VSPL has in-depth understanding of Telecom technologies like PSTN, GSM 2G/3G, IN, VAS, Internet/Broadband/Wireless Broadband, CDMA, MPLS, Metro Ethernet etc. We have first hand experience of working with largest of Telcos in India giving us the advantage of understanding of operations and challenges faced by large Organizations in communications, IT and Customer care fronts. Numerous IT solutions have been delivered by our Core team to organizations ranging from Collaborative Intranet, Customer Care Portal, Document Management System (CAF), GSM SIM Activation systems, Training Management Systems , Customer Interaction Systems etc. enabling us to be the right consultant in these turfs.

The Indian Telecom Market has been thrown open to MVNOs. This opens big opportunities for various international players to setup operations in India and join the Cellular boom in the Country. We offer the full consultancy to the MVNO companies including:

• Feasibility study
• Project Report
• Regulatory Guidance
• Services for getting License from the Department of Telecommunications (DoT)
• Services for getting Foreign Investment Promotion Board (FIPB) Clearance for making foreign investments, MVNO OSS/BSS solutions- Billing
• CRM, Customer Help Desk, Contact Center, Customer Acquisition Form (CAF) Management, SIM Activation/ Deactivation Solution, Franchisee Communication system etc.